Debt /Credit Specialist
Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.
A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.
Airbus has built on its strong European heritage to become truly international - with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.
AIRBUS requires that all new employees and temporary workers of Airbus be fully vaccinated against COVID-19. Airbus allows candidates who are not fully vaccinated at the time of hire a reasonable amount of time to obtain vaccinated status. This position requires vaccination against COVID-19 or, if applicable, an approved accommodation for religious or medical reasons.
Position Summary: Main interface between Customer and AACS for all customer related credit and debt matters. Provide support to the AACS Contracts and Contracts Administration function.
Primary Responsibilities:
Customer account creation and management: 75%
- Consult with internal HO Credit Mgmt., and external underwriters to determine / manage customer credit worthiness and minimize Airbus financial risk;
- Documenting the setting and revising of customer credit terms and conditions using the established process;
- Coordinate with customer Accounts Payable departments to collect all outstanding debt;
- Identify, clarify and negotiate open issues with the customer (traveling when necessary) with backup assistance from the appropriate Customer Core / GAM team members when required;
- Calculate and invoice interest charges as per contractual provisions when appropriate;
- Customer Credit management: 20%
- Responsible for management of all Credit Notes, Memos, and or Letters of Credit issued to the Customer. Management includes but is not limited to overall responsibility on the contractual use, issue of Requests for Payment (RFP) to Airbus Finance when requested by the customer, and reconciliation of credit memo balances with customers, including the coordination of credit transfers between Airbus SAS & AACS
- Responsible to prepare and present all debt reporting, externally to the customer, and internally to management in routine and specific reports as required.
Additional Responsibilities:
Other duties as assigned: 5%
Qualified Experience / Skills / Training
Education:
- College degree in finance or relevant professional experience preferred
- Prior experience in a customer service related role required
Experience:
- 1+ years in credit, finance or customer services (required)
- 1+ years financial management experience preferred
Knowledge, Skills, Demonstrated Capabilities:
- Experience dealing with customers along with a strong financial understanding of credits and debits
- Excel expanded knowledge
- SAP experience preferred
Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):
- Excellent written and spoken communication skills (in English).
- Knowledge and understanding of other cultures, ways of working, and any language skills (Spanish, French, and German) are a plus.
Technical Systems Proficiency:
- Intermediate or above level of skills using MS Office products (Word, Excel, etc.)
- Experience with Google Suite a plus
Travel Required:
- Availability for overnight, domestic and international travel of up to 30% possible
Eligibility:
- Authorized to Work in the US
Clearance:
- None
Decision Making, Complexity:
The position holder will make decisions based on the current knowledge of the account and the customer as well as the customer's historical behavior. Credit Manager will evaluate the customer based on demonstrated history as well as current events that may impact AACS short and long term position. They will have to:
- Make credit worthiness decisions based on available information and determine appropriate credit terms and limits to be applied on a customer and occasionally on a per event basis. Decide based on the financial landscape if a customer is credit worthy and make recommendations to either set up the customer with credit terms or leave them as cash in advance account.
- When a customer is past due, make decisions related to ongoing extension of credit or collection actions to be taken.
- Understand the relationship of the customer with the rest of the Airbus to make the decision on how to proceed with an account that is over the limit and/or past due.
Organizational information:
* Position holder reports directly to the Customer Credit Manager, and has no direct reports.
Job Dimensions, Contributions to Success:
- Position holder has an impact on the AACS debt related to over $500m in annual revenue.
Nature of Contacts:
Identify the communications in performing the responsibilities of this position: internal, external, cursory, involved, influencing, negotiating, and frequency.
Involved : Written and Oral communication on a frequent basis with internal and external parties
Physical Requirements:
Includes: Lifting, Carrying, Pushing/Pulling, Sitting, Standing, Squatting/Kneeling, Walking, Speaking, Hearing, Vision, Manual Dexterity, Travel. Include estimated time or percentage for each factor and maximum weight for lifting.
- The physical requirements for this position: Spending a considerable amount of time listening and speaking with all customers, internal and external. Working in excel on customer statements and in SAP to resolve payment disputes. Traveling as needed to work with customers to help them process the invoices and pay Airbus.
As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.
Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.
Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.
As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.
Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.