Air Traffic Services Summer Intern
Intern Opportunity:
NBAA (National Business Aviation Association) is currently looking for a summer intern for our Air Traffic Services (ATS) to work at the FAA’s Air Traffic Control System Command Center in Warrenton, VA. This position is designed to provide an undergraduate college student interested in business aviation with exposure to various aspects of NBAA’s Air Traffic Services operation. The intern will assist NBAA’s subject matter experts with functions involving day-to-day air traffic issues that impact member companies, gaining exposure to a wide variety of Federal Aviation Administration (FAA) and NBAA computer software programs that support operators within the National Airspace System. The student will leave the internship with a solid foundation of traffic flow management and the Collaborative Decision Making (CDM) process. This position requires interns to be fully vaccinated to work at the FAA Comand Center. This is a paid internship position at $18/hr. This position requires a commitment of 8 weeks / 35 hours a week in Warrenton, VA.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To succeed in this internship, an individual must be able to perform each essential duty satisfactorily.
Specific duties and responsibilities include but are not limited to the following:
- Develops a solid understanding of air traffic flow management principles and initiatives, and how they impact NBAA member companies
- Works with IT tools to assist members in resolving air traffic related issues, including: Traffic Situation Display (TSD), Flight Schedule Monitor (FSM), Departure Spacing tool (DSP), Operational Information System (OIS), National Traffic Manager Logs (NTML), Tactical Customer Advocate (TCA) request pages, advisory database and NBAA’s internal online scheduling tool
- Assists ATS staff in updating member profiles, contacts, emails, aircraft tail numbers, etc.
- Assists ATS staff in updating the Standard Operating Procedures (SOP) manual
- Assists with production of ATS updates to subscribers including: morning, afternoon, evening, closing
- Supports ATS staff with disseminating flight critical issues to members during severe weather events (answers emails, transmits advisories, etc.)
- Assists with responding to member inquires
- Assists with special projects, including but not limited to IT automation enhancements, and booth coordination for NBAA’s Business Aviation Convention & Exhibition (NBAA-BACE)
- Participates in several Operations Division staff meetings
- Reviews ATS section of NBAA website content for accuracy and recommends updates
- Follows and administers all company policies and acts as a role model in adherence to policies
- Ability to work various non-standard shifts that coincide with ATS staff schedules (some weekends, some evenings, some mornings throughout the intern period)
- Supervision Received: The intern will be provided with detailed instructions for each project assigned. Once a project is assigned, the intern is expected to work independently in achieving the project goals with supervision as required/needed. All work products will be closely reviewed by the supervisor.
- Contacts: Interacts daily with Air Traffic Services staff and FAA representatives in order to gather information from them. However, there are times when reporting information is also required. Respectful of the unique relationship between FAA and NBAA and acts with utmost professionalism in all interactions.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
- Visits at least one fixed-base operator in the local area as well as visiting other FAA air traffic facilities as arranged by ATS staff
- Attends at least one NBAA Intern Coalition event of interest
REQUIRED QUALIFICATIONS
Specific requirements include but are not limited to:
SKILLS, KNOWLEDGE AND ABILITIES
- Effective oral and written communication skills, including the ability to interact successfully with coworkers
- Excellent interpersonal skills and demonstrated ability to work in a team as well as independently
- Strong customer service skills
- Strong attention to detail
- Good decision-making and problem-solving skills
- Solid mastery of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
- Ability to utilize NBAA and FAA computer systems (training is provided)
- Excellent organizational skills
EDUCATION
- Currently enrolled in or a recent graduate of an accredited bachelor’s degree program
EXPERIENCE
- Experience with organizing projects effectively and successfully
PREFERRED QUALIFICATIONS
- Currently enrolled in or a recent graduate of an accredited bachelor’s degree program, with an aviation major, preferably in an Air Traffic Control or dispatch program
- Business aviation experience (through an internship or temporary employment) in a flight department or charter operation
- FAA-certificated private pilot certificate or dispatcher’s license
Interested applicants should send cover letter and resume to: hr@nbaa.org